Southwest Human Development

  • Family Support Specialist- Special Cases

    Job Locations US-AZ-Phoenix
    Posted Date 2 weeks ago(4/4/2018 7:00 PM)
    Job Code
    # of Openings
  • Overview

    We are seeking a Family Support Specialist for the Special Cases program.  The Family Support Specialist (FSS) assists in providing supervised visitation between parents/caregivers involved with the Department of Child Safety (DCS).



    The FSS teaches parenting skills and child development education, promotes positive parent-child relationships and interactions, and provides case management/linkage to community resources to parents/caregivers in individual visits. Supervised visits take place in the families’ homes, visitation centers or in the community. The FSS works with parents to assist them in making behavioral changes needed to safely parent their children with a goal of helping the family reunify. The FSS continuously assesses the safety of children during supervised visitations. The FSS assists families in achieving self-sufficiency and links families to natural supports and other community supports. The FSS transports children to and from visitation as needed and typically works with four to six families at one time depending on scheduling availability.

    Visitation is provided at times that are best for families and children; afternoon, evening and weekend visitation is common.

    Position is offered full-time with an excellent benefits package as noted below.  Southwest Human Development is an equal opportunity employer.




    Southwest Human Development offers an excellent benefits package for full-time employment to include:

    Health insurance (provided at no cost to the employee)

    Dental insurance

    Life insurance

    Vision insurance

    Employee Assistance Program

    Flexible spending account

    401(k) retirement plan

    Paid vacation

    Paid sick time

    Paid holiday

    Ongoing training and professional development

    Supportive, relationship-based supervision model




    Bachelor’s degree in social work, psychology, child development, or related field strongly preferred.

    Experience with Medical Child Abuse Cases is strongly preferred

    Experience working with child welfare and service coordination with families where there is risk for abuse or neglect preferred.

    Must have a reliable vehicle.

    Must be willing to travel throughout Maricopa/Pinal County to provide services and conduct visits and be available evenings and Saturdays.

    Must have valid Arizona driver’s license, AZ registered vehicle, and vehicle insurance.

    Certification in First Aid and CPR.

    Functional knowledge of AIDS/STD’s and Occupational Safety and Health Administration (OSHA) standards and procedures.

    Knowledge of Child Welfare Services including:

    • Reporting procedures and legal obligation to report incidents of suspected child abuse and or neglect.
    • Knowledge of current state, federal, and local laws governing placement, custody, and treatment of children.
    • Impact of child abuse and neglect on children, adults and families.
    • Impact of foster care. 

    Valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card.



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